Due to the natural elements in our temple body care & apothecary natural healing products we don’t offer returns, but may issue a store credit. For other items such as t-shirts & mugs a store credit or refund may be issued. All returns/refunds/store credits are at the sole discretion of Glamorous Hippe on a case by case basis. If there are any problems with your order (wrong item/size shipped or broken). Please contact us within 72 hours of receipt via phone or email and someone will reach out to you. All items that are eligible for refund or store credit must be unworn & in the original condition.